Support - FAQ - Poor Call Quality
Having trouble with poor call quality? Follow our step by step D.I.Y guide to rectify the problem.
- Plug your VoIP Adaptor to a different telephone handset
- Check if your Internet speed is fast enough:
Run a network speed test at www.speedtest.net - Select the nearest Server from where you live and wait until the test is complete. The result should be at least 512 kbps download and 128 kbps upload. If the result is below this value please consult your ISP (Internet Service Provider). - If you are using a Linksys device, enable QOS (Quality Of Service) by following the instructions of the following guide:
Linksys SPA 2102 Quick Install Guide
